Terms of service

Last updated: November 9, 2026

Overview

This website and online store (the "Store") is operated by Dollar Judge Inc. ("Headii," "we," "us," or "our"). Headii is a brand of Dollar Judge Inc. These Terms of Service ("Terms") apply when you visit the Store, create an account, place an order or reservation, or otherwise use the Store (together, the "Services"). By using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

Our Privacy Policy, Shipping Policy, Return & Refund Policy, and Limited Warranty are part of these Terms. The Store is hosted on Shopify. Shopify is not the seller and is not a party to your purchase.

Nothing in these Terms limits any rights you have under the consumer protection laws that apply where you live.

1. Eligibility and accounts

You must be at least 18 years old (or the age of majority where you live, if higher) to create an account or place an order or reservation. Headii products and the Headii App are intended for adults aged 18 and older.

If you create an account, please give accurate information and keep your login details secure. You are responsible for activity under your account. Contact us right away if you believe your account has been used without your permission.

2. Where we sell

We sell to the countries and regions that are available at checkout. Products, features, prices, payment methods, shipping options, and online services may vary by location, and some may not be available everywhere. If we cannot deliver to your address or sell a product in your location, we may decline or cancel the order and refund the full amount charged.

3. Products, features, and descriptions

We work to describe our products accurately. Images are for illustration, and colors may look different on your screen.
Only the features listed as included at the time of purchase are part of your purchase. Features described as "planned," "coming soon," or "future" are not included, and they may change, be delayed, or not be released.
Some features require the Headii App, a compatible smartphone, Bluetooth, Wi-Fi, and/or an internet connection. Compatibility requirements are shown on the product page.
Battery life, recording time, and other performance figures are measured under specific test conditions. Actual results depend on settings, usage, and environment and are not guaranteed.
We may change specifications, packaging, or included accessories before shipment if the change does not materially reduce what you ordered. If a change is material, we will tell you before we ship, and you may cancel for a full refund.

4. Reservations, crowdfunding, and pre-orders

Reservations. Before launch, we may offer a reservation for a $1 deposit. What the reservation gives you (for example, access to our Super Early Bird price), how long it is valid, and whether it is credited toward a later purchase are shown before you pay. A reservation is not a product order, and nothing ships when you reserve. The $1 reservation deposit is non-refundable, except in the limited cases described in our Return & Refund Policy.
Crowdfunding. Pledges and rewards made through a crowdfunding platform (such as Kickstarter) are governed by that platform's terms and our campaign page, together with your legal rights and our Limited Warranty where it applies.
Pre-orders. If a product is sold on this Store as a pre-order or backorder, its status and estimated shipping timeframe are shown before you pay. Estimated dates are our best estimate when the product is listed and may change with production and fulfillment conditions. If we cannot ship within the stated timeframe, we will contact you with an updated estimate and let you agree to the delay or cancel the affected items for a full refund, as described in our Shipping Policy.

5. Prices, payment, taxes, and duties

Prices are shown in the currency displayed at checkout. Prices and availability may change without notice, but changes do not affect orders we have already accepted.
Depending on where you are, prices may or may not include taxes. Taxes, duties, and other charges we collect are shown at checkout before you pay. If import duties, taxes, or customs fees are not collected at checkout, they may be charged by the carrier or local authorities on delivery, as explained in our Shipping Policy.
Payments are processed by Shopify and our payment providers. We do not receive or store your full payment card number. Your bank or card issuer may charge currency conversion or foreign transaction fees.
We may limit the quantity of any product per customer or per order.
If a product is listed at an incorrect price or with incorrect information because of an error, we may cancel the affected order and refund the full amount charged, even after you receive an order confirmation.

6. Orders and cancellations

Your order is an offer to buy. Our order confirmation email confirms that we received your order; we accept your order when we ship it. We may refuse or cancel an order (for example, because of suspected fraud, unauthorized resale, a payment issue, or an address we cannot ship to). If we cancel an order after you were charged, we will refund the full amount charged.

You may ask us to cancel an order at any time before it ships. See our Shipping Policy for how to do this. If the law where you live gives you a right to cancel or withdraw from an online purchase within a set period, you have that right in addition to the return options in our Return & Refund Policy.

7. Shipping, title, and risk of loss

Shipping is described in our Shipping Policy. Title and risk of loss pass to you when we deliver the products to the carrier, unless the law where you live provides that they pass when you receive the products. This does not change the help described in our Shipping Policy for lost, missing, or damaged parcels.

8. Returns and warranty

Returns and refunds are described in our Return & Refund Policy. New Headii hardware and included accessories purchased directly from our Store come with a 12-month Limited Warranty from delivery, available at our Warranty page. Our Limited Warranty is in addition to, and does not limit, any legal guarantees or other rights you have under the consumer laws where you live.

9. Using Headii products responsibly

Headii products include a camera and microphones. You are responsible for how you use them. You agree to:

comply with all laws that apply to you, including laws on photography, video and audio recording, eavesdropping, privacy, and data protection. Some places require the consent of everyone being recorded;
respect other people's privacy and the rules of places you visit, and not record where recording is prohibited or where people have a reasonable expectation of privacy (for example, restrooms or changing rooms);
not cover, disable, or tamper with the recording indicator light or any other privacy feature;
not use the product while driving or in any situation where it could distract you or reduce your awareness of your surroundings, and keep the volume at a safe level;
follow the safety, charging, temperature, and water-exposure instructions in the product guide;
not use the product to harass, stalk, or monitor anyone without their consent.

Headii products are consumer electronics. They are not medical devices or emergency devices, and they are not a substitute for contacting emergency services.

10. Headii App, software, and online features

The Headii App, device firmware, and related online services are licensed, not sold, to you. They are subject to the Headii App's own terms and privacy policy, which you will be asked to accept in the App.
Online features (such as live translation and meeting transcription) require an internet connection, may not be available in every location, may be subject to usage limits or charges disclosed before they apply, and may be changed, suspended, or discontinued. We do not promise that any online feature will be free or available permanently.
AI-generated output (such as transcriptions, summaries, and translations) may be inaccurate or incomplete. Do not rely on it for medical, legal, financial, safety, or other important decisions.
We may provide firmware and App updates. Some features may require you to install them.

11. Your content and feedback

Photos, videos, audio recordings, and other content you create with a Headii product belong to you (or to whoever holds the rights to them). We do not claim ownership of them, and we will not use them in our marketing without your separate, express permission.

If you voluntarily send us suggestions, ideas, or product reviews ("Feedback"), you grant us a non-exclusive, worldwide, royalty-free license to use that Feedback to operate and improve our products and Services and, for reviews you choose to publish on the Store, to display them. Feedback does not include private photos, videos, recordings, or files you send to customer support to resolve an issue; we use those only as described in our Privacy Policy.

12. Intellectual property

The Services and their content, including the Headii name and logos, text, images, videos, and software, are owned by us or our licensors and are protected by law. You may use the Store for your personal, non-commercial shopping. Buying a product gives you the right to use that product and its software as described in these Terms and the App terms; it does not transfer any ownership of our intellectual property. You may not remove or alter any copyright, trademark, or other proprietary notices.

13. Prohibited uses

You may not:

use the Services for any unlawful or fraudulent purpose;
interfere with the security or operation of the Services, or upload viruses or other malicious code;
use bots, scrapers, or other automated means to access the Services without our permission, or to get around access controls, purchase limits, or security measures (Agents that follow Section 14 are permitted);
copy, modify, decompile, or reverse engineer the Store or the software provided with our products, except where the law allows this despite this restriction;
buy products for unauthorized resale;
impersonate anyone or give false information;
infringe anyone's rights.

We may suspend or close your account, or end your access to the Services, if you violate these Terms. This does not affect orders we have already accepted, unless the order itself breaks these Terms.

14. Automated agents

Software that acts on your behalf with little or no direct supervision (an "Agent") may access the Store only if it: (a) identifies itself as an Agent in its user agent string (for example, "Agent/[agent name]"); (b) does not hide that it is an Agent, mimic human behavior, or get around measures intended to tell humans and automated systems apart (such as CAPTCHAs); (c) answers truthfully when asked whether it is automated; and (d) stops when we ask it to. You are responsible for orders placed by an Agent you use. We may limit or block Agent access.

15. Third-party services and links

The Services may include links to, or features from, third parties (for example, payment providers, carriers, crowdfunding platforms, and social media). We are not responsible for third-party websites or services, and your use of them is subject to their terms.

16. Disclaimer

The Store and its content are provided "as is" and "as available." For Headii products, our Limited Warranty is the only voluntary warranty we provide. To the extent permitted by the law where you live, any implied warranties or conditions (such as those of merchantability or fitness for a particular purpose) are limited in duration to the period of the Limited Warranty. Some jurisdictions do not allow these limitations, so they may not apply to you, and they never limit legal guarantees that cannot be excluded.

17. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data (including photos, videos, or recordings), profits, or goodwill. Please back up content you want to keep. Our total liability for any claim relating to the Services or a product will not exceed the amount you paid us for that product. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, for fraud, or under mandatory consumer protection laws.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold us harmless from claims, losses, and costs (including reasonable legal fees) arising from your violation of these Terms or the law, or from your use of a product in a way that violates someone else's rights (for example, recording someone unlawfully).

19. Governing law and disputes

These Terms are governed by the laws of the State of Washington, United States, without regard to conflict-of-law rules. If you have a dispute with us, please first email support@headii.com so we can try to resolve it informally; we will work with you in good faith for 30 days. If we cannot resolve it, the dispute may be brought in the courts located in Spokane County, Washington.

If you are a consumer, this choice of law and courts does not take away the protection of mandatory laws of the country or region where you live, and you may also bring a claim in the courts where you live, or use small claims or other consumer dispute procedures available to you, where the law allows.

20. Language

These Terms are written in English. If we provide a translation, it is for convenience only. To the extent permitted by law, if the English version and a translation differ, the English version applies.

21. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes to our products, the Services, or the law. We will post the updated Terms here and change the "Last updated" date. The Terms in effect when you place an order apply to that order.

22. General

We are not responsible for delays or failures caused by events beyond our reasonable control. If any provision of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. These Terms, together with the policies referenced above, are the entire agreement between you and us regarding the Services.

23. Contact

Dollar Judge Inc. (Headii)
Email: support@headii.com
Legal contact address: 522 W Riverside Ave Ste N, Spokane, WA 99201-0581, United States

This is not a return address. Returns are accepted only at the address provided in your return authorization.